For all Premier League teams we guarantee up to four seats to be seated together. For a lot of clubs we can do more seats together, depending on the allocation we have. For FC Barcelona and Real Madrid we have 2 options per category listed. One option for seating as pairs (two seats together) and an option for seating as three together. This means three seats together in the same row. If you would like to have more seats together, please contact our team to check the availability and prices.
Depending on the venue and/or event we can offer large groups to be seated together. Please contact our team on email@example.com to check the availability and options for group requests.
It might happen that the availability on the website runs out as the event is getting closer. Please contact our team so that we can check availability wit our partners for the requested event.
Around 6-8 weeks prior the event the exact match date and time will be announced. It will always be possible that dates change due to television rights or cup games. Please check the official channels to make sure you are counting on the correct date.
Weekend games will normally played on Saturday or Sunday. In the small chance a match is moved to Friday or Monday around that same weekend, we cannot cancel the order without any charges. Please make sure to book your trip in a way that the event can be visited. In case an event will be moved to more days or even weeks of the original weekend, and you are not able to attend, we will try to resell the purchased tickets. You can off course keep the tickets fort he new date as well. Please note that the resell price may vary or may be lower than the original price.
Depending on the venue and category the restrictions on clothing may vary. Please check the product page to make sure they are any restrictions in clothing. Away fans are not allowed to wear any away teams clothing. The venue may deny access to any away fan. P1 Hospitality is not responsible for anyone who is trying to enter the stadium with away team clothing.
This depends on the event and the category selected. On the product page there is a description about what is included with the tickets. For some events we offer seat only as well.
We might have different options for different matches of the same club. We do buy more inventory based on popularity of the game and this extra inventory does vary from our seasonal stock.
Yes, in case you would like to change the quantity or category after you have already placed a booking, please contact our team as soon as possible. We will try to change the booking as close as possible to your needs. Please note that prices might have been changed after the original booking. Extra costs will be applied if needed.
Unfortunately not. Every person attending the event will need to buy the same ticket. Even young children or babies will need to have a ticket.
The prices shown online may vary from day to day due to availability and demand for the events. Venues sometimes change prices as events are getting closer and so do we.
For the events listed on our website there are 4 types of tickets. Depending on the venue and/or event the ticket type will vary.
Option 1: Paper tickets. We will make sure that your package will be ready at your hotel reception at latest one day prior the game. Our customer service team will contact you in order to check your accomodation to guarantee a safe and secure delivery. In case it is not possible to deliver to your accomodation in the event city, we are able to send the package to your home address on time or arrange a hand over with one of our local couriers.
Option 2: E-tickets. Some clubs or events are working with e-tickets only. We will send you the e-tickets per e-mail in the week before the game, before you are travelling to the event city. In that case you are able to print the ticket at home.
Option 3: Mobile tickets. Some venues are providing so called mobile tickets only. This is a file which can only be opened on a smartphone with a wallet on it. Most smartphones have a wallet installed on it when installed fort he first time. We will provide a full instruction together with the mobile tickets, which will be e-mailed to you as well on time.
Option 4: Box Office Collection. There are venues or events where the tickets can only be collected at the Official Box Office of the venue. We will need one lead name to provide tot he venue to arrange the reservation. By showing a photo-id, the tickets will be given out at the Box Office. Full instructions will be send to you on time to make sure you have time enough to collect the tickets.
We understand that you might not have booked an hotel while booking the tickets on our website. We ask you to provide your details directly after you have booked your accomodation. In case there is no accommodation at all-in the event city, please let us know so that our logistics team can arrange another way to deliver your package.
If it is not possible to deliver the tickets to your hotel, we will make sure that you receive the tickets at your home address before you travel tot he event city. We can even arrange a Box Office collection for the events who provide paper tickets, in that case the tickets can be collected on matchday right next tot he stadium. We will communicate this one time.
Please contact our emergency number as soon as possible. This will be provided after the booking process. We have full information about who received the package at the reception, the date and time of delivery and a signature of the person who signed. This way we can always find the envelope.
We always advise everyone to bring a valid photo ID to avoid problems with entering the stadium. In case tickets need tob e collected from the official Box Office on matchday, a photo-ID is required in order to obtain the tickets.
In case a package gets lost with the post we will make sure that replacement tickets will be delivered or are available to collect from the Box Office on matchday. We will communicate this on time.
Yes, all e-tickets will need to be printed and taken with you to the stadium.
On the product pages on the website you will find the opening times of the lounges or bars which are included in your hospitality package. We will send an itinerary together with the tickets as well to make sure the information is clear about opening times of the venue.
If you travel early tot he stadium (3 hours before kick-off), a taxi would be a good option. In most cities a metro / tube would be a good idea, which will stop close to the stadium.
On matchdays the venue city could be very busy and the traffic will be horrible. Please make sure to go to the venue early to avoid any problems or stress